Role: UX/UI Designer
Tool: Figma
Timeline: Oct '22 - Feb '23 (20 weeks)
PROBLEM
Challenges of Non-Integrated Certification Data Processing
In Indonesia's palm oil industry, the lack of integrated certification data processing is a major challenge. Each certification agency operates independently, using separate systems. This fragmentation makes it hard to manage and monitor certifications effectively.
OVERVIEW
Designing a Unified Certification Data Management Interface
As the UI/UX designer for this project focused on improving certification data management in Indonesia's palm oil industry, my role is crucial in creating an interface that promotes transparency and efficiency.
GRASPING THE ESSENCE
Understanding Certification Data Management
By listening to the perspectives of certification agencies and regulatory bodies, I gain valuable insights into their needs, challenges, and aspirations. These insights guide the design process, ensuring that the resulting interface is intuitive, user-friendly, and aligned with the industry's requirements.
INSIGHT
Streamlining Palm Oil Certification Management
Plantation Owner
Easily accessible information on certification procedures, swift application processes, and timely notifications regarding assessment outcomes.
Certification Agencies
Prioritize user-friendly digital interfaces for data input, enabling seamless navigation and access to historical data. They also value automated notifications for impending certificate expirations and releases from regulatory bodies.
Regulatory Body
Regulatory bodies seek performance data on certification agencies, track plantation owners' certification status, and monitor the performance and productivity of plantations.
~Limitations/Constrains~
In sharing this case study, I want to highlight that certain details of the processes, like user flows and designs, are kept confidential for privacy and security reasons. This decision ensures a balance between transparency and safeguarding sensitive information. Your understanding of this approach is appreciated.
PROTOTYPE
High Fidelity Design
Based on feedback gathered from stakeholders, I iteratively developed prototypes to refine the user interface and experience. Continuous iteration ensured that the final design met the diverse needs of all user groups.
VISUAL GUIDE
Visual Design
I propose naming the system "System Information ISPO," abbreviated as "SISPO." Aligning its visual identity with ISPO's logo and color scheme could further enhance its recognition and association with the certification process
REFLECTION
Key takeaways
This project underscored the importance of engaging with all stakeholders to gain a comprehensive understanding of user requirements. It also emphasized the need for ongoing collaboration and communication to ensure the successful development of the certification system.